BGC Expert Contractors — SMS Terms & Conditions
Effective date: May 19, 2026
Last updated: May 19, 2026
These SMS Terms & Conditions (“SMS Terms”) govern your enrollment in and use of the BGC Expert Contractors text-messaging program (the “Program”). The Program is operated by BGC Expert Contractors (“BGC,” “we,” “us,” “our”), a residential roofing and storm-restoration contractor based in Raleigh, North Carolina. By opting in, you agree to these SMS Terms. If you do not agree, do not opt in.
These SMS Terms are a standalone consent document specific to BGC’s SMS Program. Consent to receive SMS from BGC is not bundled into any other BGC agreement and is not required to purchase any BGC product or service.
1. Program description
BGC operates a transactional SMS program used only to send messages directly related to a customer’s project, appointments, document signatures, crew arrivals, and service notifications. The Program is provided by BGC directly. BGC does not use SMS for marketing, promotional, affiliate, or third-party lead-generation purposes, and BGC does not send SMS on behalf of any other company.
2. Message types you may receive
- Appointment reminders and confirmations for inspections, estimates, and repairs.
- Project status updates while your job is in progress, including crew-arrival notices and end-of-day photo notifications.
- Document-signature requests and reminders.
- Service notifications related to your active project, such as weather-related rescheduling, supplier ETAs, and inspection follow-ups.
- Customer-service replies when you message us first.
3. How to opt in
Consent to receive SMS from BGC is collected directly by BGC through one of the following standalone consent mechanisms. Consent is not obtained through any general terms of service, bundled agreement, or third party.
You may opt in to the Program in any of the following ways:
- Web checkbox (standalone consent). By submitting a form on
bgcexperts.comor our customer portal that includes a clearly labeled, unchecked-by-default checkbox consenting to receive SMS messages from BGC. The dedicated SMS opt-in page, including the exact disclosure language and the unchecked checkbox, is available at https://app.bgcexperts.com/sms-opt-in.html. - Signed service agreement. By signing a BGC Expert Contractors service agreement that contains a dedicated SMS-consent section authorizing SMS communication for project updates and appointment reminders.
- Reply START. By texting START or SUBSCRIBE to a BGC business number after you previously opted out.
The exact disclosure language presented at opt-in, the date and time, and the source of consent are stored on each customer record. Consent to receive SMS is not a condition of purchasing any BGC goods or services.The exact disclosure language presented at opt-in, the date and time, and the source of consent are stored on each customer record. Consent to receive SMS is not a condition of purchasing any BGC goods or services.
4. Message frequency
Message frequency varies based on project activity. Most customers receive 1–3 messages per appointment and 2–5 messages per active project week. Frequency may be higher in the days surrounding a scheduled install or inspection and lower outside of active project windows.
5. Message and data rates
Message and data rates may apply. Your wireless carrier may charge for messages sent or received. BGC does not charge any SMS fees. Check your mobile plan with your carrier for details.
6. How to opt out (STOP)
You can opt out of the Program at any time by replying STOP to any message we send you. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, or REVOKE. After you opt out, you will receive a single confirmation message and we will stop sending you SMS through the Program. To resubscribe at a later date, reply START or SUBSCRIBE